Terms & Conditions

Patch Testing

A patch test is required minimum of 48 hours before any treatment. This is available on the same day as your consultation free of charge. Failure to attend a patch test will result in your treatment being cancelled which may occur a charge.


A 50% deposit is required to secure your booking date with us.

All deposits are non-refundable. If you fail to attend your appointment on the day or you wish to cancel your appointment without giving 48 hours notice, you will lose your deposit. You can reschedule your appointment at any time up to 48 hours before your appointment by directly contacting us.


An infill is only valid if you return within 2/3 weeks of your full set being applied and you have 50% or more of your eyelash extensions remaining, anything less than half will be charged at the rate of a full set. Please note that we do not infill work of any other technician other than our own. If you are currently wearing lashes that have not been applied by Beautilash than a removal will be required first.

Arrive on time

Please arrive on time as late arrivals will risk their appointment time being reduced to respect the next scheduled appointment.

Contact lenses and pregnancy

Contact lenses should be removed prior to treatment and should not be re-inserted for a further 24 hours following treatment to allow the adhesive to fully cure. If pregnant (and dependant on which trimester), risks will be explained and application of eyelash extensions will be at clients own risk.

Irritations and reactions

Although all clients are required to have a patch test it is the clients responsibility to inform the technician of any such reactions and irritations. All products and instruments are handled with greatest care and diligence and every effort is made to provide a hygienic service, it is still possible that the client may still experience eye irritation and this may lead to infection. If after the appointment if the client feels any burning itching or discomfort of the eye or eyelids or observe any swelling of the eyelids, it is their responsibility to seek medical help.

Clients will be given precise aftercare instructions during their consultation which can also be found on our website http://www.beautilash.co.uk/aftercare-instructions/

No pets or children

Please do it bring pets or children to your appointment due to the nature of the business for their own safety and for insurance purposes.

If you are under 18 but over 16 years of age and you wish to have eyelash extensions you will require permission from a guardian who will need to attend your consultation/appointment to sign a consent form for each treatment.